Pressthe Win+R keys to open Run, type SystemPropertiesAdvanced.exe, and click on OK to open advanced System Properties. Click on the Settings button under Startup and Recovery. Uncheck (disable) the Automatically restart box under System failure for what you want, and click on OK. Laptoptechnician: , Computer Support Specialist. I have resolved the issue via remote support. Summary: Turn off Num Lock in order to use the Pg Up (key 9) and Pg Dn (key 3) on the keypad on the right side of the keyboard. If you need help with anything else, please come back anytime. Installthe driver on your computer.; Restart the PC. See if the touchpad starts working. If you already have the driver installed, then try updating it. Press Windows + 'X' and select Device Manager.; Under Mice and other pointing devices, double-click on the HID-compliant mouse or Touchpad option.; Sometimes, both the touchpad and USB mouse are shown as HID-compliant. Bydisabling or force quitting those suspicious programs/services, your Acer laptop will run faster. 3. Cluttered Hard Drive. A cluttered or almost full hard drive can seriously slow down any computer. There is no evidence about what percent of available storage space you should maintain, the more the better. 1. Enable the Touchpad on Acer Laptop The first thing you should do is to make sure the touchpad is enabled on your Acer laptop. Of course, the hotkey to enable the touchpad on Acer vary on different models of laptops. According to a survey, the following several hotkeys can help re-enable Acer's touchpad. Fn + F6 Fn + F7 Fn + touchpad icon UsingFn+ F7 to re-enable the touchpad has not worked, nor has a reboot. Every time I turn on my laptop now, no cursor ever shows up and the touchpad is still unresponsive. However, when I plug in a computer mouse the cursor does appear and I can use the mouse just fine. Even with the cursor now on screen the touchpad still won't control it. Thestore will not work correctly in the case when cookies are disabled. Aspire 3 Laptop - A315-24P-R2SC. Part Number: NX.KDEAA.002. Acer Bluetooth Optical Black Mouse - B501. Part Number: GP.MCE11.01Z. Wireless mouse features Bluetooth 5.2 connectivity; February2022. @RachelA. Try fn + f6 or f6 alone or fn + f7 or f7 alone on keyboard to disable and enable the touchpad. Please look at the key f6 and f7 key on keyboard . You can see the hand symbol with fingers . That denotes the touchpad function key. On some models it will be on f6 and some models it will be on f7. May2020. I've just bought my laptop aspire 3 A315-55G-WH and the touchpad doesn't work.I've tried FN+F7, went to the BIOS menu put the touchpad options are not there,also in the settings of the laptop there is not such an option for the touchpad as if it doesn't exist. I tried installing the drivers but still it isn't functioning. higuyz i've suffer with same problem in my acer travelmate b115-M aftter a searching for days i found a souloution that it may work for u follow these steps. 1-update ur windows. 2-shut down ur pc. 3-press F2 for bois. 4-select MAIN. 5- find TOUCHPAD. 6- change ADVANCED to BASIC. 7-restart ur pc and hooop it's working e0zqqLm.